SHIPPING AND RETURNS POLICY

• New Zealand-wide shipping: Orders will be couriered via NZ Post or Post Haste. Shipping includes tracking and signature with a delivery target of 2-3 working days.
• International shipping: Orders will be couriered via NZ Post or FedEx. Delivery targets for Economy Tracked shipping is 3-10 working days. 

We offer a 7-day return & replacement policy for damaged, faulty or lost prints, which means you have 7 days from the date the courier company delivered your order to you, and as stated in the courier tracking details, to request a replacement. This policy applies as follows:

• Damaged or Faulty Items: Please inspect your order upon reception and contact SKAR Image Lab immediately if the item is defective, damaged or if you receive the wrong item, so that they can evaluate and address the matter. If you notice significant damage while the courier drive hands the item to you, please do not sign for or accept delivery and contact SKAR Image Lab immediately. 
• If your order was not delivered, or lost by the Courier Company: You will receive the courier tracking details for your order once it has been shipped. Please monitor the courier tracking details and contact us if tracking details are not updated.

To be eligible for a return & replacement, you must contact SKAR Image Lab by email at info@skarimagelab.co.nz or via their website contact form within the above specified timeframe. They will assess your request and will provide you with further instructions accordingly. Items sent back to them without first requesting a return & replacement will not be accepted. 

Nasha Sidhu Photography does not accept returns for products due to change of mind or personal preference. Before purchasing, please review the product details, including dimensions, specifications and images, to make an informed decision. 

By proceeding with a purchase from Nasha Sidhu Photography, you acknowledge and agree to adhere to the terms outlined in this Shipping & Returns Policy. 

This policy is subject to change at Nasha Sidhu Photography's discretion. Any updates will be reflected on our website. Please contact hello@nashasidhu.com if you have any questions regarding our Shipping & Returns Policy.